Digital Transformation

Digital Transformation is all about how you build and manage your Strategy, Applications and Information

Our Comprehensive Services​

Alfazance offers a range of services to complement your journey with Automation Anywhere Solutions

Business Strategy &
Growth

We believe that business is like a game either play to win or play not to lose. To decide which game you want to play; it’s important for the company to understand its core objectives of business and focus on this core. Alfazance helps organisations to maintain propinquity to the core and remain in focus to reach the required growth.

Alfazance Business Strategy is centred around growth in revenues, profit, cash or valuation. The strategy is formulated either for entire business or a business unit or a specific problem area and executed as per the plan. The strategies focus on investing in creating critical spikes to gain speed for competitive advantage.

Daily visit

+3,500

+1,300

Satisfy Customer

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Work completion

Project management like sweet

Digital Transformation (DX)

Daily visit

+3,500

View on social media

+1,300

Satisfy Customer

View on social media

Work completion

Project management like sweet

Digital Transformation (DX) is the thoughtful transformation or reinvention of an organisation. It helps leaders to leverage digital technologies that enable the innovation of their entire business or elements of their business and operating models, creating accelerating impacts in a strategic and prioritized way with present and future shifts in mind.

Alfazance mainly looks at the business dimensions that revolves around being more agile, innovative, customer centric, efficient and leverage opportunities of new information and service driven revenues. The service is delivered in three phases: Digital Ambition, Digital Prototype, & Deliver Scale.

Daily visit

+3,500

+1,300

Satisfy Customer

View on social media

View on social media

Work completion

Project management like sweet

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Customer Experience (CX)

Alfazance Customer Experience Journey is about a change from Acquisition Led Culture to Customer Centric Culture. The journey pays attention to the end-to-end experience from customers’ perspective with the company. Focus on individual touchpoints is diverted to entire journey with clearly defined start and end points.

Example: A customer at a Hypermarket retailer has multiple individual touchpoints right from entry checkpoint to payments. Companies usually target to amplify the focus on areas like stock levels, price updates, loyalty points, etc. while the customer expects the entire journey from parking entry to exit to be a unique experience.

AlfaPath

Alfazance Application Consulting services augment and enable the customer organization to derive maximum business value from technology investments. Our team of industry experts understand your business complexities and provide effective solutions which simplify implementations and optimize productivity.

Alfazance Application Consulting practice is executed using Alfapath – Alfazance’s Application Consulting Implementation Methodology.

AlfaPath is based on the Value Flow Path (VFP) Model that directs that all actions and information are required to be aligned to business objectives that will add value to business. The approach initializes with understanding the Organization Hierarchy followed by Process Model and finally to Application Model. Customers expect improvements after implementing a business application(s) and conventional module driven methodologies cannot provide such improvements and in reality, would convert an efficient function to inefficient while applying the protocols of the new application(s). In the end, the user experience would be that the old application(s) were better and new business application(s) adds more slowness, inefficiency, additional bottlenecks and hence leads to implementation failure. Alfapath which is driven by processes; would check the process in its entirety to figure out which functions are bottlenecks to the process and then provides improvement in-terms of functioning, controls and approvals within the limitation of the business application(s).

AlfaBoost

After implementing a new business application, customers would want to glean data and insights from the system to facilitate decision making. AlfaBoost is designed to provide the right support to the customer for a seamless transition to the new system and the analytical expertise to make the best use of customer’s data to build dashboards and insights that helps them become efficient and effective in decision making.
AlfaBoost Support include four models for customers to choose from:
  1. Voucher Slab Based Model: SLA driven flexible slabs as per your need, flexible scope for faster turnaround, add-ons to get more and single SLA
  2. Applications Services Model: Onsite or offsite deployment of resources for short or long terms with minimum contractual commitment
  3. Multi Year Agreements: SLA driven multi-year support agreements with limited or unlimited scope
  4. Global Support Models: SLA driven 24×7 support model for global customers and multiple entities

Additionally, Alfazance brings deep expertise in drawing industry specific data insights and has built a robust repository of dashboards from experience across client engagements. Customers can adopt industry best practices and swiftly build custom insights engine at functional and corporate levels.