Increase the speed of doing business Microsoft Dynamics D365

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Dynamics 365 for Sales

Empower sellers with insights to personalize relationships, predict customer needs, and increase sales.

Turn relationships into revenue

Go beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals.

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Dynamics 365 for Marketing

Increase demand by automating tasks from multi-channel campaigns to events with an application built on the same platform as Dynamics 365 for Sales.

Turn prospects into business relationships

Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing ROI.

Your sales transformation starts here

Sell smarter with embedded intelligence

Get recommendations and guidance at every stage of the deal so you stay focused on moving deals forward.

Boost productivity and increase revenue

Seamlessly connect business data with Office 365 and LinkedIn data to guide sellers throughout your sales processes – even while on the go.

Foster relationships with authentic and personal engagement

Find and connect with the right buyers and grow sales relationships by combining LinkedIn Sales Navigator and Dynamics 365 for Sales.

Accelerate sales performance

Get visibility into sales performance with analytics dashboards based on historical and predictive data. Onboard and motivate sellers through sales contests that promote teamwork and accountability.

Innovate with a modern and adaptable platform

Drive innovation with a sales application that's easy to tailor, extend, and connect to other apps and services you already use.

Your marketing transformation starts here

Create and nurture leads

Generate more leads across multiple channels and nurture sales-ready leads with personalized experiences.

Align sales and marketing

Prioritize leads, automate hand-off, and track progress with shared information and connected processes.

Make smarter decisions

Improve marketing ROI with embedded intelligence and analytics that track marketing performance.

Innovate with a modern and adaptable platform

Drive innovation with an application that's easy to tailor, extend, and connect to other apps and services you already use.

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Dynamics 365 for Customer Service

Exceed customer expectations across self and assisted support with empowered agents that deliver personalized experiences.

Dynamics 365 for Field Service

Serve customers better through proactive maintenance, predictive scheduling, and first-time fix.

Dynamics 365 for Project Service Automation

Deliver customer projects on-time, within budget, and become a trusted advisor.

Earn customers for life

Engage with customers on any channel or device

Deliver effortless experiences on your customers’ terms, through any channel and on any device.

Deliver fast, personalized service

Make it easy for agents to meet rising customer expectations. Intelligent processes guide agents to the right action every time.

Optimize your resources

Automate and improve scheduling to dispatch the right technician and get the most value out of your resources.

Deliver better outcomes with IoT

Enhance your service experience by proactively detecting, troubleshooting, and resolving issues so a technician is dispatched only when necessary.

Manage projects with confidence

Plan and deliver successful projects using a predictable and customer-centric service delivery model.

Forecast project profitability

Prioritize project-based sales opportunities with built-in intelligence to plan for successful outcomes.

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Dynamics 365 for Finance and Operations

Modernize your business operations across finance, manufacturing, and supply chain to drive new growth.

Accelerate your business growth

Unify global financials and operations to empower people to make fast, informed decisions. Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive business growth.

Your marketing transformation starts here

Elevate your financial performance

Close books faster, deliver robust reporting, increase profitability with business intelligence, and ensure global compliance.

Run smarter operations

Bring agility and efficiency to your manufacturing to connect and optimize production planning, scheduling, operations, and cost management.

Innovate with a modern and adaptable platform

Drive innovation with an intelligent application that is easy to tailor, extend, and connect to other apps and services you already use.

Automate and streamline your supply chain

Modernize your supply chain with unified, advanced warehouse and inventory management to improve fulfilment, material sourcing, and logistics.

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Attract

Win top talent and enable employee success Hire, develop, and retain people who can deliver impactful results. Microsoft Dynamics 365 for Talent empowers your HR team and people managers with the tools they need to land top candidates and accelerate their success.

Core HR

Drive operational excellence in HR from Career Management to Performance.

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Dynamics 365 for Retail

Create personalized shopping experiences that unify digital, in-store, and back office operations.

Engage every shopper, everywhere

Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

Your retail transformation starts here

Drive unified commerce

Increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience.

Create a modern store experience

Manage stores efficiently, increase sales, and instantly adapt to the changing needs of your customers.

Effectively manage merchandising

Improve ROI and product demand by centrally managing merchandising—including product information, categories, assortment, and pricing.

Optimize operations through insights

Reduce fulfilment costs, improve inventory utilization, and efficiently manage your business by using customer and operational insights.

Innovate with a modern and adaptable platform

Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services that you already use.

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