Scope-Based Support Services

Maximizing Value with Scope-Based Support

Alfazance Scope-Based Support Services

We understand that your ERP environment is unique, with its configurations and processes. Our Flexi Scope is designed to provide support for your existing configurations, including minor modifications that don’t necessitate process changes. We’re here to support your ERP ecosystem, ensuring it runs seamlessly and efficiently.

Microsoft Dynamics 365 Services

Tailored Implementation Support

During the critical implementation phase, Alfazance provides hands-on assistance, ensuring a smooth transition from legacy systems. Our experts offer configuration support tailored to meet your unique business requirements.

Customization and Development Support

Our ongoing support includes tailored solutions to adapt the system to evolving business needs. We specialize in developing custom workflows, plugins, and integrations with other business applications for enhanced functionality.

User Training and Adoption

Comprehensive training services ensure that end-users are proficient in utilizing Microsoft Dynamics 365, effectively driving adoption across your organization.

Data Migration and Integration

Alfazance seamlessly migrates data from legacy systems to Microsoft Dynamics 365, coupled with integration support for connecting with other applications and services.

Performance Monitoring and Optimization

Our regular monitoring of system performance enables us to identify and address issues promptly, focusing on improving overall system efficiency.

Security and Compliance Measures

We specialize in implementing robust security measures to safeguard sensitive data, ensuring compliance with industry regulations and standards.

Reporting, Analytics, and Continuous Improvement

We assist in creating and maintaining reports, dashboards, and advanced analytics for informed decision-making. Our team provides recommendations for system enhancements based on evolving business requirements.

Security and Compliance Measures

We specialize in implementing robust security measures to safeguard sensitive data, ensuring compliance with industry regulations and standards.

Microsoft 365 Advisory Services

Technical Account Manager and Support Specialists

Alfazance ensures 24×7 access to a team of dedicated support specialists via phone, ticket, or chat. Additionally, clients benefit from having a dedicated Microsoft 365 Technical Account Manager.

Onboarding and Training

Our tailored approach includes an introduction to Microsoft 365 with onboarding meetings for rapid deployment. We conduct quarterly technical reviews and provide proactive product notifications.

Licensing and Migration

Our experts assist in adjusting licenses, migration planning and execution, domain verification, DNS record changes, and offer comprehensive support throughout the entire migration process.

Application Support (OneDrive, SharePoint, Exchange Online, Skype for Business)

We provide comprehensive support and training for various applications within the Microsoft 365 suite.

Identity and Security Management (Active Directory, Azure Rights Management)

Alfazance specializes in configuring Active Directory with Microsoft 365, implementing Single Sign-On, managing user groups, and configuring Rights Management Services.

Why Alfazance?

01

Unparalleled Expertise

With years of experience in the field, Alfazance brings a wealth of expertise to the table. Our seasoned professionals possess deep industry knowledge and a proven track record of delivering exceptional results.

04

Focus on Client Success

We measure our success by the success of our clients. Alfazance is dedicated to providing value-driven services that empower our clients to achieve their business objectives.

02

Customized Solutions

We don't believe in one-size-fits-all solutions. Alfazance prides itself on crafting customized strategies tailored to meet the unique needs of each client, ensuring optimal performance and efficiency.

05

Cutting-edge Technology

We stay updated with the latest technological advancements to offer innovative solutions that keep our clients ahead in their industries.

03

Proactive Support

At Alfazance, we take a proactive stance when it comes to support services. Our goal is not just to solve problems but to anticipate and prevent them, ensuring seamless operations for our clients.

Frequently Asked Questions

Alfazance stands out due to its personalized approach. Our team takes the time to understand your business intricacies and offers tailor-made solutions that align with your specific requirements.

We implement robust security measures and adhere to industry standards to protect sensitive data. Our expertise in compliance ensures that your business stays on the right track.

Absolutely. We provide comprehensive training programs to ensure that your employees are well-versed in utilizing the full potential of Microsoft applications.

Our round-the-clock technical support ensures that any issues are promptly addressed. Additionally, our proactive approach helps in identifying and resolving potential problems before they impact your operations.

Grow Your Business with our
Scope-Based Support Services

We’ve Been a Global Partner in Resolving
Dynamics 365 Challenges Worldwide.