Alfazance

Customer 360 gets you closer you your customers than ever

360 Customer Awareness

Plan coordinate & measure your cross channel campaigns. Manage a customer journey and deliver personalized content to every channel. Create customized surveys and analyse the responses

360 Customer Engagement

Connect with your customer from social media to social media to create effective customer engagement. Motivate your on ground team and enhance employee collaboration

360 Customer Loyalty

Develops and configures personalized loyalty programs with user defined accrual, redemption rules to strength loyalty and reduce customer churn.

360 Customer Care

Helps to improve customer service, increase customer satisfaction and reduce complaints.

360 Analytics

Make the most of your data by understanding customer behaviour and shopping habits. Make optimal business decisions through tracking and analysing customers behaviour on social channels.

Steeples Customer 360

Customer 360 is a business strategy that helps companies to interface with their customers and knowing and understanding them better so as to improve the customer experiences.