Alfazance

Increase the speed of doing business Microsoft Dynamics D365

What is this Strategy all about?

Imagine you are a Managing Director of a manufacturing organisation and you are looking to upscale revenues and gain market share in a competitive and challenging market. Sales urges you to increase the sales force, R&D talks about New Product Development, Production wants to increase the production capacity and Finance is worried about the increasing Capital Expenditure. You also have an opportunity to buy (at a reasonable price) one of your competitor’s business in the region.

What do you do? You will have to make choices and then ensure that these choices will give you the acceptable results. You want to know the answers of these six questions and many more

What is a worthwhile course of action?
Which markets should you target and by how much?
How much money will be required and from where will it be financed?
How much will be the impact on profitability?
How much cash growth can be expected?
Can you centralize the supply chain, etc.

Why choose Strategy Consulting?

Strategy is all about the health of any organisation. Strategy consulting exposes and provides solution to a wide variety of business problems in multiple industries. Strategy Consulting jumps from discovering your problems to cutting costs to finding ways for promoting new products. It emphasizes on intellectual capabilities to find non-conventional solutions over conventional expertise. Strategy Consulting is about growth, Organisational health, Organisational performance, Business Innovation and Planning.

How is Alfazance Different and Why?

Alfazance Strategy Consulting practice goes beyond the conventional methods of consulting. We just don’t provide you solution to your problem statements; we also take full responsibility of the execution. We don’t stop at PowerPoints and documentation delivery; we work collaboratively with your team and become part of the change. Our performance indicators and success is defined based on your results.

Alfazance performs Strategy Consulting on the following three fundamental layers of business

Business Strategy & Growth

Growth is a mentality and upscaling business doesn’t depend on how many experiences we devour but on how much we can assimilate. Growth for business is imperative and not optional but only 10% of the companies are successful in achieving sustainable growth. We believe that business is like a game either play to win or play not to lose. To decide which game you want to play; its important for the company to understand its core objectives of business and focus on this core. Alfazance helps organisations to maintain propinquity to the core and remain in focus to reach the required growth.

Alfazance Business Strategy is centred around growth of Revenues, Profit, Cash or Valuation. The strategy is formulated either for entire business or a business unit or a specific problem area and executed as per the plan. Our growth strategies focuses around investing in creating critical spikes to gain speed for competitive advantage

Digital Transformation (DX) Strategy Consulting

Digital Transformation (DX) is the thoughtful transformation or Reinvention of an organisation that helps leaders to leverage digital technologies that enable the innovation of their entire business or elements of their business and operating models thereby creating accelerating impacts in a strategic and prioritized way with present and future shifts in mind.

Alfazance mainly looks at the business dimensions that revolves around being more agile, innovative, customer centric, efficient and leverage opportunities of new information and service driven revenues. Digital transformation is imperative for organizations due to high degree of present and future shifts and changes observed in the levels of customer behavior and expectations, new economic realities, innovation, social adoption and technologies.

Digital Transformation is part of a strategic decision in a context of resolving business challenges. Digital Transformation Influences Technology, People, Process, Customer Experience, Innovation and Business Ecosystem.

Due to the complexities fueled with ambiguities; Alfazance has sketched a systematic and coordinated approach to drive Digital Transformation.

Phase 1: Digital Ambition: In this phase, companies develop the business strategy based on a clear understanding of where value is being created and destroyed. The phase is driven by deep analysis of their business, market, customer behavioural trends, threats, opportunities and internal factors of process, people, assets and capabilities. These are further segregated on short term and long term pockets of value. Once these factors are analysed; Alfazance will determine their strategic ambition and develop a detailed roadmap to address the gaps.

Phase 2: Digital Prototype: In this phase, we look towards translating the ambition to a products by following step by step approach analysing every aspect of most important customer journey and building a viable model. One of the important aspect of the prototype is to mitigate the risks of change, process, people and capital funding and keep the momentum moving forward.

Phase 3: Deliver Scale: In this phase, we look at internal and external models that will help the scale and deliver the ambition. The externals are network of partners and internal is the process, efficiencies and people.

Customer Experience (CX) Journey Consulting

Alfazance Customer Experience Journey is about a change from Acquisition Led Culture to Customer Centric Culture. The Journey pays attention to the end to end experience from customers perspective with the company. Focus on individual touchpoints is diverted to entire journey with a clearly defined start and end points.

Why Customer Experience Journey?

Customers experience companies through end to end journeys rather than individual touchpoints. Individual touchpoints are not optimized for entire experience journey and can perform well at some levels and fair at other levels. Example: A customer at a Hypermarket Retailer has multiple individual touchpoints right from entry checkpoint to payments. Companies usually target to amplify the focus on areas like stock levels, price updates, loyalty points, etc while the customer expects the entire journey from parking entry to exit to be a unique experience.

49% of executives believe customers switch brands due to poor customer experience, while 89% of the customers say they have switched brands because of a poor customer experience. 80% of the company’s rate Customers Experience as a top strategic objective. 97% of business leaders state that Customers experience is critical to their business success. They also understand the cost of failure is large and estimated at 20% of revenues.

We believe that Customers are beyond idle threats and its important to demonstrate a propensity for implementing change at much increased pace. Customers do not report switches and their expectations are growing with barriers to switching vendors are declining. Innovative competitors are stepping up and effectively converting customers from competitors who fail to achieve their customers’ expectations. Today’s customer looks beyond the conventional Choice, Convenience and Quality Model.

Alfazance Strategy Consulting

Creating the difference to your business - People, Profits, Cash and Value

Traverse your business from current state to future state

Increase the speed of doing business Microsoft Dynamics D365

Alfashift – Three Fundamental Layers of Business

Alfazance performs Strategy Consulting on the following three fundamental layers of business

Business Strategy & Growth

Digital Transformation (DX) Strategy Consulting

For more information please contact hello@alfazance.com